A culture of reporting, and a
culture of safety
Guest Blog by the Alpine Near Miss Survey's Cory Jackson
Guest Blog by the Alpine Near Miss Survey's Cory Jackson
The Alpine Near-Miss Survey
“First 100 Reports” project is underway. We are collecting near-miss reports to
support a presentation at ITRS in November, and have been excited about the
results so far. But the more reports we receive the better! We are hoping to
encourage as many mountain rescue near-miss reports as possible over the next
couple of weeks. Read on, and hopefully you’ll find an incentive to do so.
The goal of near-miss research
is simply to prevent accidents and injuries. The phrase “near-miss” typically
refers to an unintended, unsafe situation that could have resulted in
injury but for a fortuitous intervention. Near-miss reporting systems are
common safety tools used in high-risk, high-consequence industries such as
commercial aviation, nuclear power generation and chemical production. These
industries study near-misses because they can outnumber reported accidents at
least ten-to-one. Near-misses also share many of the same root causes as reported
accidents. Further, near-miss data is useful information that would not be
reported but for a specialized reporting system. Finally, analyzing near-misses
is proactive rather than reactive: we can identify unsafe trends before they
result in injury.
More importantly, positive
reporting cultures – those organizational cultures that adopt reporting systems
and embrace the value of sharing near-miss reports – are indicative of cultures
of safety. Organizational cultures are heavily studied by academics and
management consultants, but for our purposes, culture is important simply
because is pervades an organization. And because safety cultures are pervasive,
they are particularly effective at preventing accidents. Near-miss reporting
can facilitate and encourage cultures of safety.
Successful voluntary near-miss
reporting systems typically employ platforms that share four attributes.
1. Reporting
is anonymous or confidential or both
2. Incidents
are reported to an agency that is wholly separate and distinct from any agency that may govern or regulate
the workplace or activity
3. Reports are
rapidly published giving timely feedback to reporters
4. Reporting
is easy and quick
For these reasons, we designed
the Alpine Near-Miss Survey to be a nonprofit, independent entity that is not
owned or controlled by an agency that regulates mountain rescuers, mountain
guides, or recreational climbers. Second, the online platform and mobile
reporting app make reporting simple and fast. And reporters can read their
report on the website and see it shared with others within a few days of
reporting their incident. We hope that these attributes will make the platform
successful, and that it contributes to a culture of safety for those who work
and play in the alpine environment.
Sample report from the Survey |
While studying near-misses and accidents is serious
business, there’s no reason why we can’t have a little fun while we’re getting
the system up and running. The Alpine Near-Miss Survey is generously supported
by the Petzl Foundation, and the Foundation has agreed to help us give away
$1,000.00 in Petzl gear to one reporter that submits a near-miss before October
31. We hope to see that report soon!
Guest Bloger Cory Jackson directs and manages the Alpine Near-Miss
Survey. He is one of the project’s co-founders, and is involved in all aspects
of its development including report review, website and app programming and
project fundraising. Cory is also a Member of the Ouray Mountain Rescue Team in
Ouray, Colorado. He has worked part-time as a commercial climbing guide and
instructor, and has assisted winter and summer Rigging for Rescue seminars.
Finally, Cory is an attorney and has a private practice specializing in
corporate, nonprofit, and commercial, and trust and estate law in Ouray,
Colorado.
Mountain Rescue Association
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